These are the terms between Loyal Sathii and a shop using the service. Plain language on purpose — if something here is unclear, ask before you sign up.

What we provide

A digital stamp card for your shop, on its own web address, with an admin panel for you and your staff. What your plan includes is listed on the pricing page and shown in your panel.

Becoming a partner

Applying does not create an account. We read every application and may decline one without giving a reason. Nothing is charged until we have set you up and told you so.

Paying

Plans are billed for the period shown on your invoice, in advance. If payment is not received by the date your account is paid until, your card pauses: your customers see a polite message, your staff cannot sign in, and nothing is deleted. Paying reopens it exactly as it was.

Your responsibilities

• Honour the rewards you advertise. Your customers are collecting stamps in good faith and we cannot honour them for you.
• Keep your own and your staff's passwords private, and switch off a staff login when that person leaves.
• Only send notifications your customers would reasonably expect. The service is not for unrelated marketing.
• Follow the law where you trade, including on consumer promotions and personal information.

What you may not do

• Use the service for anything unlawful, or to hold information about anyone without a proper reason.
• Resell it as your own product, or try to reach another shop's data.
• Attack, overload or probe the service, or work around the limits of your plan.

We may suspend an account immediately for any of these.

Your data

Your customer list and your shop's records are yours. Export them at any time. We hold them to run the service, as described in our privacy notice.

Stopping

Tell us and we will close your account at the end of the period you have paid for. Export anything you want to keep first — closing an account deletes its customers, stamps and rewards, and that cannot be undone.

Changes and availability

We improve the service continuously, and occasionally take it down briefly for maintenance. We will give notice of anything that changes how your shop works. If we ever have to withdraw the service, we will give you reasonable notice and time to export.

Liability

We work hard to keep the service running and your data safe, but we cannot promise it will never be unavailable. Our liability is limited to what you have paid us in the previous three months. Nothing here limits liability that cannot be limited by law.

Getting in touch

Use the contact page.

A note on this page

This reflects how the service actually behaves. It is not legal advice and is not a substitute for terms drafted for your jurisdiction. Have a lawyer review it before you rely on it commercially.